Shipping policy
Quick Reference
Shipping at a Glance
A clear summary of our key shipping terms. All details are explained in full in the sections below. No surprises, no hidden conditions.
Geographic Coverage
Where We Ship
We Ship To
- ✓ All 50 United States of America
- ✓ Residential and commercial addresses
- ✓ Auto repair shops, warehouses, and business locations
- ✓ Liftgate service available — contact us to request
We Do Not Ship To
- ✕ International destinations (including Canada, Mexico, or overseas territories)
- ✕ P.O. Boxes or military APO/FPO/DPO addresses
- ✕ Freight-forwarding addresses or third-party export services
JDM engines and transmissions are heavy freight items. A valid physical U.S. street address is required at checkout for successful delivery.
Delivery to Alaska and Hawaii is available; however, standard transit times of 2–4 business days do not apply to these states. Freight routing to Alaska and Hawaii involves additional transit legs and may take 7–14 additional business days beyond the standard timeframe. For accurate delivery estimates before placing an order, please contact us at jdmstatemotorsofnc@gmail.com or call +1 (919) 803-0095.
Before Your Order Ships
Order Processing Timeline
Processing time is the period between when you place your order and when it is handed to the freight carrier. This is separate from your transit time. Understanding both helps you calculate your total delivery window accurately.
Your order is confirmed instantly after successful payment. You receive an email confirmation with your order number.
We verify payment authorization before releasing inventory. Most authorizations complete immediately; complex verifications may take up to 1 business day.
Our warehouse team pulls your item, performs a pre-shipment inspection, and secures it in heavy-duty freight packaging designed for engine and transmission transport.
Your shipment is collected by our freight carrier from our Garner, NC facility. A tracking number is emailed to you at this stage.
Your order arrives at your address within 2–4 business days of dispatch. Curbside delivery — please be present or arrange a representative to accept.
Processing Hours: Orders are processed Monday through Friday, 9:00 AM – 6:00 PM Eastern Time. Orders received after 1:00 PM ET, on weekends, or on U.S. federal holidays begin processing on the next business day. Saturday orders are reviewed but not dispatched until the following Monday.
Cost Transparency
Shipping Rates & Fees
JDM State Motors of NC charges a single, flat shipping rate of $225.00 USD on every order, regardless of the item's weight, dimensions, destination state, or order value. This flat rate covers the full cost of freight handling, pallet preparation, carrier fees, and standard curbside delivery to your address.
There are no additional surcharges added after checkout. The shipping total shown during checkout is the final amount you pay for shipping. We do not charge fuel surcharges, dimensional weight fees, or residential delivery surcharges on top of the flat rate.
What the $225 Flat Rate Covers
- ✓ Freight carrier charges from Garner, NC to your delivery address
- ✓ Heavy-duty pallet crating and packaging materials
- ✓ Curbside delivery to a valid U.S. street address
- ✓ Shipment tracking and notifications
Shipping Rate Breakdown
| Service Type | Destination | Rate |
|---|---|---|
| Freight (Curbside) | Contiguous 48 States | $225.00 |
| Freight (Curbside) | Alaska & Hawaii | Contact for Quote |
| Liftgate Service | All States (upon request) | Contact for Quote |
Sales Tax
Applicable sales tax is calculated automatically at checkout based on your delivery state. Tax rates are determined by your shipping address and are collected in compliance with each state's requirements. The shipping charge of $225.00 is shown separately from the product price and tax at checkout.
Time-Sensitive Details
Cutoff Times & Delivery Windows
Orders placed at or before 1:00 PM ET on a business day (Monday through Friday, excluding federal holidays) will begin processing that same business day. Orders placed after 1:00 PM ET will be queued and begin processing the following business day. The cutoff time applies regardless of the time zone in which you are located.
Business Days We Operate
Total Delivery Window (Example)
Order placed Monday at 10:00 AM ET → Processing begins Monday → Dispatched by Tuesday or Wednesday → Delivered Thursday through Monday (2–4 business days transit).
Order placed Monday at 3:00 PM ET → Processing begins Tuesday → Dispatched by Wednesday or Thursday → Delivered Friday through the following Tuesday (2–4 business days transit).
Order placed Friday at 4:00 PM ET → Processing begins the following Monday → Dispatched by Tuesday or Wednesday → Delivered Thursday through Monday.
Federal Holidays
We do not process or dispatch orders on the following U.S. federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. Orders placed on or immediately before a federal holiday will be processed on the next available business day.
Freight Logistics
Shipping Methods & Carriers
JDM engines and transmissions are heavy, high-value freight items. We do not ship via standard parcel carriers such as UPS Ground or FedEx Home Delivery for these products. All shipments are dispatched via a vetted network of LTL (Less-Than-Truckload) and heavy freight carriers capable of safely transporting palletized automotive components.
LTL Freight
Less-than-truckload freight is our primary shipping method. Your item ships on a secure pallet via a certified freight carrier. Curbside delivery is included — the driver will bring the pallet to your curb or driveway edge but is not obligated to move it inside.
Carrier Selection
We select the most reliable and expedient carrier available for your delivery region. Carriers in our network include but are not limited to Old Dominion Freight Line, FedEx Freight, Estes Express, and XPO Logistics. Carrier selection is made at our discretion based on route availability and delivery performance.
Packaging & Securing
All engines and transmissions are drained of fluids, wrapped in industrial stretch film, bolted or strapped to a hardwood pallet, and banded securely for transit. This preparation protects against freight damage and ensures the carrier handles the shipment properly throughout its journey.
Freight Delivery Requirements — Please Read Before Ordering
Be Present at Delivery: LTL freight delivery requires a responsible adult to be present at the delivery address. The carrier will contact you (via the phone number on your order) to schedule a delivery appointment window before arrival. Failure to be present will result in a missed delivery fee and possible re-delivery charges.
Inspect Before Signing: You must inspect the pallet and packaging for visible freight damage before signing the carrier's delivery receipt. If you see damage, you must note it on the delivery receipt before the driver leaves. Signing without noting damage waives your right to file a freight damage claim.
Curbside Only: The $225 flat rate covers curbside delivery only. The driver will bring the freight to the curb or driveway edge. Moving the item inside a garage, shop, or building is the customer's responsibility. Liftgate service (for lowering from truck to ground) can be arranged — contact us before ordering.
Equipment to Receive Heavy Freight: JDM engines can weigh 200–600 lbs. Please have appropriate equipment (engine hoist, pallet jack, or assistance from your shop) available at the time of delivery.
Shipment Visibility
Tracking Your Order
Once your order has been collected by the freight carrier, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal. You can also track your shipment at any time through our dedicated tracking page.
Freight tracking updates may not be as frequent as parcel tracking. It is normal for a freight shipment to show no new scan updates for 12–24 hours during transit, particularly over weekends. If your tracking has not updated for more than 3 business days, please contact us.
Track My OrderSent to the email address on your order within 24 hours of carrier pickup. Check your spam folder if you do not receive it within 2 business days of dispatch.
The freight carrier will call the phone number on your order to schedule a delivery appointment window, typically 1–2 business days before delivery. Ensure your contact number is correct at checkout.
If your tracking number shows no movement for more than 3 business days, contact us at jdmstatemotorsofnc@gmail.com or call +1 (919) 803-0095 and we will investigate on your behalf.
Shipment Issues
Damaged, Lost & Missing Shipments
Freight Damage
If your shipment arrives with visible damage to the packaging, pallet, or the item itself:
- 1. Note the damage on the carrier's delivery receipt before the driver leaves. This is essential for a freight claim.
- 2. Photograph the damage to the packaging and item from multiple angles before moving it.
- 3. Contact us within 48 hours of delivery at jdmstatemotorsofnc@gmail.com with your order number and photos. We will file a freight claim on your behalf.
Lost Shipments
A shipment is considered lost if:
- ✓ Tracking shows no movement for more than 7 business days, or
- ✓ The carrier confirms the shipment is unlocatable
Contact us immediately and we will open a carrier trace. If confirmed lost, we will arrange a replacement shipment or a full refund at your choice.
Undeliverable Packages
If a shipment is returned to us as undeliverable due to:
- • Incorrect or incomplete address provided at checkout
- • No one present to receive after multiple delivery attempts
- • Refusal of delivery without prior authorization from JDM State Motors
The customer is responsible for all return freight costs and re-delivery charges. We will contact you to arrange re-delivery or process a refund minus all applicable freight charges.
Accepted Payments
Payment Methods
JDM State Motors of NC accepts the following secure payment methods. All transactions are processed through Shopify's encrypted payment gateway. We do not store your full card details on our servers.
Visa credit and debit cards are accepted at checkout.
Mastercard credit and debit cards are accepted at checkout.
American Express cards are accepted at checkout.
PayPal balance, linked bank, or PayPal Credit accepted.
All payment information is encrypted via SSL/TLS and processed through Shopify's PCI-DSS-compliant payment infrastructure. JDM State Motors of NC does not have access to your full card number. Prices are displayed in U.S. Dollars (USD). Full payment terms are available in our Payment Policy.
After Delivery
Returns & Refund Overview
Return Window & Process
- ✓ Returns are accepted within 30 calendar days of the delivery date
- ✓ Contact us first to obtain a Return Merchandise Authorization (RMA) number
- ✓ Item must be returned in the same condition as received, with all original components
- ✓ Refunds issued within 5–10 business days after we receive and inspect the returned item
Return Shipping Costs
Return shipping for used JDM parts is the customer's responsibility unless the return is due to our error (wrong item shipped, misrepresented listing, or confirmed pre-shipment defect). Engines and transmissions must be returned via a comparable LTL freight service.
Items installed, modified, or disassembled after delivery are not eligible for return under any circumstances. Complete return terms, conditions, and eligibility criteria are detailed in our dedicated policy page.
Read Full Refund PolicyBuyer Responsibilities by State
U.S. State-Specific Rules & Regulations
JDM State Motors of NC ships to all 50 states. Because JDM parts — especially engines and transmissions — are subject to varying state-level emissions, safety, and registration laws, we provide the following state-specific guidance. It is each buyer's sole responsibility to verify local compliance before purchasing, installing, or registering any JDM component.
California enforces the most stringent automotive emissions regulations in the United States under the California Air Resources Board (CARB). JDM engines are manufactured to Japanese domestic market (JDM) specifications and are not CARB-certified for use in on-road vehicles in California.
Installing a non-CARB-compliant engine in a California-registered vehicle subjects the vehicle to a failed smog check, potential BAR (Bureau of Automotive Repair) referral, and inability to legally register or operate the vehicle on California roads. This applies regardless of the JDM engine's emission output.
Off-road and race-use-only vehicles may be exempt from CARB smog requirements. California buyers should consult the California BAR, a STAR-certified smog station, or a qualified automotive attorney before purchasing any JDM engine for an on-road vehicle. JDM State Motors of NC accepts no liability for California registration or smog compliance failures.
The following states have adopted California's CARB emission standards under Section 177 of the Clean Air Act: Massachusetts, Connecticut, New York, Washington, Oregon, Vermont, Maine, New Jersey, Maryland, Pennsylvania, Colorado, Virginia, Minnesota, Nevada, Rhode Island, and Delaware.
Buyers in CARB-adopting states face the same restrictions as California buyers with respect to engine swaps in vehicles subject to emissions testing. The applicability of CARB standards to engine replacements varies by county, vehicle year, and specific testing program. Some jurisdictions within these states may have stricter county-level requirements.
We strongly recommend contacting your state's DMV or environmental protection agency before purchasing a JDM engine for use in a vehicle registered in one of these states.
Texas requires emissions testing in certain counties, including the Dallas-Fort Worth Metroplex, Houston area, San Antonio, Austin, El Paso, and Beaumont. Texas law requires that a replacement engine in an emissions-tested vehicle must be from the same model year or newer than the vehicle being repaired.
JDM engines imported from Japan may carry a different model year than U.S.-market vehicles of the same nameplate. Texas buyers in emissions-testing counties should confirm the JDM engine's year of manufacture and its compatibility with Texas emissions testing requirements before purchasing. Contact the Texas Commission on Environmental Quality (TCEQ) or a licensed Texas emissions testing station for guidance.
Florida does not currently require vehicle emissions testing for registration purposes on a statewide basis. Miami-Dade County previously had an emissions testing program, but as of the time of this writing, statewide mandatory emissions testing does not apply.
Florida buyers should still ensure that any engine swap complies with the Florida Clean Indoor Air Act and any applicable federal EPA regulations. Buyers are responsible for checking current Florida DHSMV requirements at the time of registration.
Regardless of state, all on-road vehicles in the United States must comply with applicable U.S. EPA emissions regulations under the Clean Air Act (42 U.S.C. § 7401 et seq.). Replacing a U.S.-spec engine with a JDM engine that does not meet the emissions requirements for that vehicle's model year may constitute a violation of federal anti-tampering provisions under 42 U.S.C. § 7522.
These federal restrictions apply to vehicles used on public roads. Vehicles used exclusively off-road (racing, track, off-highway) are generally exempt from on-road emissions compliance requirements.
JDM State Motors of NC sells its parts in compliance with applicable import and commercial resale laws. The buyer is solely responsible for compliance with EPA and state emissions laws at the point of installation and use.
Used automotive parts sales across all 50 states are subject to the Federal Trade Commission Act's consumer protection provisions, which prohibit deceptive or misleading descriptions of goods. JDM State Motors of NC complies with these requirements by accurately describing the condition, origin, and documented mileage of every item listed for sale.
Many states have their own used automotive parts or salvage yard laws. JDM State Motors of NC operates as a direct importer and reseller of JDM parts, not a salvage yard. Our parts are sourced directly from Japan and are subject to North Carolina's applicable business and commercial laws, where our company is registered (EIN: 93-4377095).
If you have questions about whether a JDM part is legal for installation in your vehicle or state, we recommend consulting a licensed mechanic, your state's DMV, or a qualified attorney familiar with automotive regulations in your jurisdiction.
Shipping Questions
Frequently Asked Questions
How long does shipping actually take from order to delivery?Total delivery time is the sum of processing time plus transit time. Processing takes 1–2 business days, and transit takes 2–4 business days, making the typical total window 3–6 business days from the date of order. If you order before the 1:00 PM ET cutoff, processing begins the same day, which reduces your wait. If you order after the cutoff or on a weekend, add one extra business day for the start of processing.
Yes — for orders delivered to the contiguous 48 states. The $225 is a flat, all-inclusive freight rate. There are no fuel surcharges, residential delivery fees, or dimensional weight fees added on top. For Alaska and Hawaii, the standard flat rate does not apply; contact us for a freight quote before placing your order. Liftgate service, if requested, is priced separately and must be arranged before shipping.
Yes. Once your item has been picked up by the freight carrier, an automated email containing your tracking number and carrier tracking link will be sent to the email address on your order. You can also track your shipment at any time on our Order Tracking page. Note that freight tracking updates may lag behind the actual movement of your shipment by 12–24 hours.
We ship to all 50 U.S. states. However, we do not ship to international destinations, P.O. Boxes, APO/FPO military addresses, or freight-forwarding addresses. For Alaska and Hawaii, additional transit time applies. Please contact us before ordering for an accurate delivery estimate if you are located in AK or HI.
If damage is visible when the freight is delivered: (1) Do not sign the delivery receipt without noting the damage. Write "Damaged" on the carrier's paperwork before the driver leaves. (2) Photograph the pallet, packaging, and item immediately. (3) Contact us within 48 hours at jdmstatemotorsofnc@gmail.com with your order number and photos.
If you signed for the delivery without noting damage and discover damage later, document it immediately and contact us. Concealed damage claims must be reported within 5 business days of delivery. We will work with you to file a claim with the carrier, though unnotated concealed damage claims are subject to the carrier's own claim approval process.
Address changes can be accommodated before the order is dispatched to the carrier. Once a shipment is in transit, address corrections may not be possible or may incur carrier re-routing fees. Contact us immediately after placing your order if you need to change your shipping address: jdmstatemotorsofnc@gmail.com or call +1 (919) 803-0095. Please include your order number in your message.
Yes — orders can be cancelled at no charge before they are dispatched to the freight carrier. Once the carrier has picked up your shipment, cancellation is no longer possible and the order becomes subject to our return policy. To request a cancellation, contact us as early as possible at jdmstatemotorsofnc@gmail.com with your order number. Full details are in our Cancellation Policy.
All engines and transmissions are drained of any residual fluids, wrapped in industrial-grade stretch wrap to protect against contamination and minor abrasion, and bolted or strapped securely to a hardwood pallet. The entire pallet is then banded and labeled with carrier-compliant hazardous materials and weight markings where required. This packaging process is designed to protect your part against the rigors of LTL freight transit and ensures the carrier handles it as heavy industrial freight.
No. Freight carriers do not schedule pickup or delivery on Saturdays, Sundays, or U.S. federal holidays. Our warehouse dispatches shipments Monday through Friday only. Orders placed over the weekend are reviewed on Saturday but will not be dispatched until Monday. Orders placed on or before a federal holiday will begin dispatch on the next available business day.
We are happy to help with any shipping-related questions. You can reach us by email at jdmstatemotorsofnc@gmail.com, by phone at +1 (919) 803-0095, or via live chat on our website during business hours (Monday–Friday, 9:00 AM – 6:00 PM ET). You can also submit an inquiry through our Contact Page. We respond to all emails within 1 business day.
Get in Touch
Shipping Inquiries & Support
North Carolina 27529, United States
Saturday: 9:00 AM – 3:00 PM ET
Sunday: By Appointment Only
Our Policies — Fully Published & Accessible
Shipping Policy Disclosures & Limitations
All estimated delivery timeframes stated in this policy are based on standard carrier performance under normal operational conditions. JDM State Motors of NC LLC does not guarantee specific delivery dates and is not liable for delays caused by freight carrier operations, severe weather events, natural disasters, labor disputes, acts of government, or other circumstances beyond our reasonable control. Transit times are estimates only and do not constitute a delivery guarantee.
All JDM engines and transmissions sold by JDM State Motors of NC LLC are used automotive components in used condition unless explicitly stated otherwise in the product listing. Parts are imported from Japan and sold as-is. No implied warranty of fitness for a particular purpose applies beyond what is expressly stated in the product listing or our warranty terms. It is the buyer's sole responsibility to verify part compatibility, legal compliance in their state, and suitability for their intended use before purchasing.
JDM State Motors of NC LLC is not affiliated with, endorsed by, or authorized by any original equipment manufacturer (OEM), including Honda, Acura, Toyota, Lexus, Nissan, Infiniti, Subaru, Mazda, or Mitsubishi. All brand names referenced on this website are used solely to indicate part compatibility and do not imply any affiliation or sponsorship.
This Shipping Policy is effective as of May 17, 2026, and supersedes all previous shipping policy versions. JDM State Motors of NC LLC reserves the right to update this policy at any time. Changes become effective upon publication on this page. For complete legal terms, refer to our Legal Notice, Disclaimer, and Terms of Service. This business is registered as JDM State Motors of NC LLC in the State of North Carolina, EIN 93-4377095.