Privacy policy
Important: This Privacy Policy applies exclusively to JDM State Motors of NC LLC ("we," "us," "our," or "the Company"), operating the website https://www.jdmmotorsnc.com. We sell used Japanese domestic market (JDM) automotive engines, transmissions, and parts to customers located within the United States. By accessing our website or completing a purchase, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms of Service. If you disagree with any part of this policy, please do not use our website.
Navigate This Policy
Table of Contents
Section 01
Who We Are & Scope of This Policy
JDM State Motors of NC LLC is a registered limited liability company in the State of North Carolina, with EIN 93-4377095. We specialize in the importation and retail sale of used Japanese domestic market (JDM) automotive components — including complete engines (JDM engine swaps), automatic and manual transmissions, axles, alternators, starters, and a broad range of mechanical and electrical components — to individual consumers and automotive professionals throughout the United States.
This Privacy Policy governs the collection, use, disclosure, storage, and protection of personal information we obtain from you when you: (a) visit our website at jdmmotorsnc.com; (b) create a customer account; (c) browse or purchase products; (d) contact us by phone, email, or live chat; (e) subscribe to our email or SMS communications; or (f) interact with us through any other means.
We operate exclusively within the United States and ship products only to valid addresses within the 50 U.S. states and Washington, D.C. This policy is written in plain, straightforward English so every customer can clearly understand how we handle their information.
Business Identity
| Legal Name | JDM State Motors of NC LLC |
| EIN | 93-4377095 |
| State of Formation | North Carolina |
| Physical Address | 1334 Bobbitt Dr., Garner, NC 27529, USA |
| Phone | +1 (919) 803-0095 |
| jdmstatemotorsofnc@gmail.com | |
| Platform | Shopify (E-Commerce) |
Data Controller
For purposes of applicable U.S. privacy law, JDM State Motors of NC LLC is the data controller responsible for your personal information. All privacy inquiries should be directed to us at the contact information above.
Section 02
Information We Collect
We collect only the information necessary to process your orders, deliver your products, improve your shopping experience, and comply with legal obligations. Below is a complete, transparent breakdown of every category of information we may collect and the source of that information.
Account & Contact Information
Information you provide voluntarily when creating an account or contacting us.
Order & Transaction Information
Collected at the time you place an order and required to fulfill your purchase.
Payment Information
We do not store full payment card numbers. All payment data is processed securely by our payment processors.
Device & Technical Information
Automatically collected when you visit our website through cookies, server logs, and analytics tools.
Communications & Support
Information you provide when you contact us for support, questions, or disputes.
Marketing Preferences
Collected when you opt in to receive promotional emails, SMS messages, or special offers from us.
What We Do NOT Collect
We do not collect Social Security numbers, government-issued identification numbers, precise geolocation data (GPS coordinates), biometric data, health or medical information, racial or ethnic origin, religious beliefs, or political opinions. We do not collect any sensitive personal information beyond what is necessary to operate our business and fulfill your orders.
Section 03
How We Use Your Information
We use the personal information we collect for the specific purposes listed below. We do not use your information for any purpose not described in this policy without first obtaining your explicit consent.
Order Fulfillment & Delivery
We use your name, shipping address, phone number, and email to process your order, arrange shipment through our carrier partners (UPS, FedEx, LTL freight), generate shipping labels, provide tracking information through our order tracking portal, and communicate delivery updates. For large or heavy items such as complete engines and transmissions, we may need to coordinate freight delivery appointments using your contact information.
Payment Processing
Your billing address, payment method, and transaction details are used exclusively to authorize and process payment for your orders. All payment processing is handled by PCI-DSS-compliant payment processors through Shopify's secure payment infrastructure. We never have direct access to your full card number, CVV code, or full financial account credentials.
Customer Support
We use your contact information and order history to respond to your inquiries, process warranty claims, handle returns and refunds in accordance with our Refund Policy, assist with part compatibility questions, and resolve disputes. Live chat conversations are used solely to provide real-time support during business hours.
Transactional Email Communications
We send order confirmation emails, shipping notifications, tracking updates, delivery confirmations, and post-purchase follow-ups (such as warranty documentation or installation guidance). These communications are essential to your transaction and are sent regardless of your marketing preferences.
Website Analytics & Improvement
Aggregated and anonymized browsing data — including pages visited, search queries on our site, cart abandonment patterns, and session durations — helps us understand how customers navigate our product catalog, identify which JDM parts are most in demand, fix technical errors, and improve overall site performance and product listings.
Fraud Prevention & Legal Compliance
We use order information, IP addresses, and device data to detect and prevent fraudulent transactions, chargebacks, and abuse of our policies. We also use your information to comply with applicable federal and state laws, respond to lawful governmental requests, enforce our Terms of Service, and protect the rights and safety of our business and customers.
Marketing Communications (Consent-Based Only)
Only when you have explicitly opted in, we may send promotional emails or SMS messages about new JDM inventory arrivals, limited-time offers, engine and transmission deals, and company news. You can unsubscribe from marketing communications at any time by clicking "Unsubscribe" in any email or replying "STOP" to any SMS. Opting out of marketing communications will never affect your ability to receive essential order-related communications.
Sales Tax Calculation
Your shipping address is used by Shopify's automated tax engine to calculate and apply applicable state and local sales tax to your order at checkout. We collect and remit sales tax in accordance with the laws of each state where we have nexus or are required to collect under economic nexus thresholds established by South Dakota v. Wayfair (2018).
Section 04
Information Sharing & Disclosure
Our Core Commitment: We Do Not Sell Your Personal Information.
JDM State Motors of NC LLC does not sell, rent, lease, auction, trade, or monetize your personal information to any third party for their own commercial purposes. We share your data only as described in this section, solely to operate our business and fulfill your orders.
We may share your personal information with the following categories of trusted third-party service providers and only to the extent necessary for each specific business purpose:
Shipping & Freight Carriers
We share your name, delivery address, and phone number with shipping carriers (such as UPS, FedEx, USPS, and LTL freight providers) to arrange pickup, transit, and delivery of your JDM parts and engine packages. These carriers use your information only to fulfill delivery services.
Payment Processors
Payment transactions on our Shopify store are processed through Shopify Payments and other integrated payment gateways. These processors receive your billing information under strict PCI-DSS compliance standards. We do not store, have access to, or transmit your full card number or CVV.
E-Commerce Platform (Shopify)
Our website is hosted on Shopify's platform. Shopify stores and processes order data, customer account information, and transaction records on our behalf as a data processor. Shopify's privacy practices are governed by their own Privacy Policy, available at shopify.com/legal/privacy.
Order Tracking (ParcelPanel)
We use ParcelPanel to provide you with real-time shipment tracking. Your order number, tracking number, and email address are shared with this service to display shipping status updates. ParcelPanel does not use your data for any purpose beyond tracking functionality.
Analytics Providers
We use tools such as Google Analytics to understand website traffic, browsing behavior, and product popularity. These services collect anonymized and aggregated data through cookies and tracking pixels. Your browsing data is never sold to or shared with advertising networks without your consent.
Legal & Government Authorities
We will disclose personal information to law enforcement, courts, regulators, or other government authorities when required by a valid legal process (such as a subpoena, court order, or binding regulatory request), or when we believe disclosure is necessary to prevent fraud, protect safety, or enforce our legal rights.
Business Transfers
In the event that JDM State Motors of NC LLC is involved in a merger, acquisition, asset sale, or other business transition, your personal information may be transferred as part of that transaction. In such a case, we will provide prior notice (either by posting on our website or by direct email notification) and your information will continue to be subject to the terms of this Privacy Policy or a successor privacy policy that provides equivalent protections.
Section 06
Data Retention
We retain your personal information only as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal and tax obligations, resolve disputes, and enforce our agreements. The table below outlines our specific retention practices for each category of data.
| Data Category | Retention Period | Reason |
|---|---|---|
| Order & Transaction Records | 7 Years | Federal and state tax law (IRS record-keeping requirements), warranty documentation, and potential audit compliance under North Carolina General Statutes. |
| Customer Account Information | Duration of Account + 2 Years | Maintained while your account is active. After account deletion, retained for 2 years to handle potential chargebacks, refund disputes, or warranty claims. |
| Payment Transaction Data | 7 Years | Required for tax reporting, chargeback dispute resolution, and financial audit compliance. Full card data is never stored by us. |
| Customer Support Communications | 3 Years | Retained to resolve ongoing issues, handle escalations, and document our service history in the event of disputes or legal proceedings. |
| Analytics & Website Usage Data | Up to 26 Months | Standard analytics retention aligned with Google Analytics defaults. Data is aggregated and anonymized; no individual can be identified from retained analytics data. |
| Marketing Consent Records | Duration of Consent + 3 Years | We retain records of your opt-in consent to marketing communications as required by CAN-SPAM Act, TCPA, and applicable state consumer protection laws. |
| Fraud Prevention Logs | Up to 5 Years | Retained to identify and prevent repeat fraudulent activity, protect our business from chargebacks, and cooperate with law enforcement investigations if required. |
After retention periods expire, we securely delete or anonymize your personal information so that it can no longer be linked to you. You may request earlier deletion of your personal data; however, we may be required to retain certain data to comply with applicable law, complete pending transactions, or resolve open disputes even after your deletion request.
Section 07
Data Security
We take the security of your personal information seriously and implement commercially reasonable technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. Below is a transparent description of the security measures we maintain.
SSL Encryption (HTTPS)
All data transmitted between your browser and our website is encrypted using industry-standard TLS/SSL encryption. Look for the padlock icon in your browser's address bar when visiting jdmmotorsnc.com.
PCI-DSS Compliant Payments
Payment card data is processed exclusively through PCI-DSS Level 1 compliant processors via Shopify's payment infrastructure. We never store, transmit, or have access to your full card number or security code.
Access Controls
Access to customer data is restricted on a need-to-know basis. Only authorized personnel with a legitimate business need (such as fulfilling your order or responding to a support request) have access to your personal information.
Shopify Platform Security
Our store is hosted on Shopify, which maintains enterprise-grade infrastructure security including DDoS protection, server-side firewalls, intrusion detection, and 99.9%+ uptime SLAs. Shopify is independently audited for security compliance.
Important Limitation of Liability
Despite our best efforts, no method of electronic data transmission or storage is 100% secure. We cannot guarantee absolute security of your personal information against sophisticated cyberattacks, data breaches, or unauthorized access beyond our control. In the event of a data breach that compromises your personal information, we will notify affected customers and relevant regulatory authorities in accordance with applicable federal and state breach notification laws, including North Carolina's Identity Theft Protection Act (N.C.G.S. § 75-65) and applicable laws in your home state.
Section 08
Your Privacy Rights by State
Because we ship to all 50 U.S. states and Washington, D.C., we are committed to honoring the privacy rights of customers in every state that has enacted consumer data privacy legislation. Regardless of where you live, you may contact us at jdmstatemotorsofnc@gmail.com or by phone at +1 (919) 803-0095 to exercise any of the rights described below.
Universal Rights We Honor: Regardless of your state of residence, you have the right to request access to personal information we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), and opt out of any marketing communications at any time. We will respond to all verified requests within 45 days, or within the timeframe required by your state's law if shorter.
California Residents — CCPA / CPRA
Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents have the following rights:
Response Time: We will acknowledge your request within 10 business days and fulfill it within 45 calendar days. A 45-day extension may apply if reasonably necessary, with prior notice. We will verify your identity before processing any request by matching information you provide against information in our records. You may submit up to two (2) requests per 12-month period.
Virginia Residents — VCDPA
Under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents have the right to access, correct, delete, and obtain a copy of their personal data. You also have the right to opt out of targeted advertising and the sale of personal data. You may appeal any decision we make regarding your privacy rights by contacting us within 60 days of our decision. We will respond to appeals within 60 days. If your appeal is denied, you may contact the Virginia Attorney General at oag.state.va.us.
Colorado Residents — Colorado Privacy Act (CPA)
Under the Colorado Privacy Act, Colorado residents have the right to opt out of the processing of personal data for targeted advertising, sale of personal data, and profiling. You may also access, correct, delete, or obtain a portable copy of your personal data. Appealed decisions may be escalated to the Colorado Attorney General at coag.gov.
Connecticut Residents — CTDPA
The Connecticut Data Privacy Act (CTDPA) grants Connecticut residents rights to access, correct, delete, and obtain a portable copy of personal data. You may opt out of targeted advertising and the sale of personal data. We will respond to requests within 45 days. Appeals can be submitted to the Connecticut Attorney General.
Texas Residents — Texas Data Privacy and Security Act (TDPSA)
The Texas Data Privacy and Security Act grants Texas consumers rights to access, correct, delete, and obtain a copy of their personal data. Texas consumers may also opt out of the processing of personal data for targeted advertising, the sale of personal data, and profiling. We will respond to requests within 45 days of receipt.
Additional States with Active Privacy Laws
We also honor the privacy rights of residents of the following states under their respective enacted privacy laws. In each case, residents have the right to access, correct, delete, and obtain a portable copy of their personal data, as well as the right to opt out of targeted advertising and sale of personal data:
Regardless of whether your state currently has a comprehensive privacy law, you may contact us at any time to exercise any of the rights described in this policy. We will honor reasonable privacy requests from all U.S. residents to the extent practicable and in good faith.
To exercise any of your privacy rights: Complete the Privacy Request Form below, email us at jdmstatemotorsofnc@gmail.com, or call us at +1 (919) 803-0095 during business hours.
Section 09
Do Not Sell or Share My Personal Information
Our Clear Position
JDM State Motors of NC LLC does not sell, rent, share for cross-context behavioral advertising, or monetize your personal information to or with any third party for their own independent commercial purposes.
We do not profit from the sale of consumer data. We share data only with service providers who act on our behalf (such as shipping carriers and payment processors) under strict contractual obligations that prohibit them from using your data for their own marketing or commercial purposes.
How to Exercise This Right
Option 1 — Dedicated Page
Visit our Do Not Sell or Share My Personal Information page to submit a formal request.
Option 2 — Email Request
Email jdmstatemotorsofnc@gmail.com with subject line "Do Not Sell My Data — [Your Full Name]".
Option 3 — Phone Request
Call us at +1 (919) 803-0095 during business hours and speak with a representative.
Section 10
Children's Privacy — COPPA Compliance
Our website, jdmmotorsnc.com, is not directed at, designed for, or intended to be used by children under the age of 13. We do not knowingly collect, use, or disclose personal information from children under 13 years of age, in compliance with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq.
Our products — used JDM automotive engines, transmissions, and parts — are marketed exclusively to adults aged 18 and over who are capable of making legally binding purchase decisions and who have the ability to install, use, or have installed automotive components in compliance with applicable laws and regulations.
If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at jdmstatemotorsofnc@gmail.com or call +1 (919) 803-0095, and we will promptly investigate and remove the data.
Section 11
Third-Party Links & External Services
Our website may contain links to third-party websites, product pages on external platforms, or embedded content from third-party services. We are not responsible for the privacy practices, terms of service, or data handling of any external websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
Shopify Platform
As our e-commerce host, Shopify processes data on our behalf. Shopify is a Canadian company subject to Canadian privacy law and U.S. state-specific compliance. Review Shopify's Privacy Policy.
Google Analytics
We use Google Analytics to understand website traffic. Google processes this data under its own privacy policy. You can opt out using the Google Analytics Opt-out Add-on.
Google Maps
We embed a Google Maps widget on our contact pages to display our business location. Google Maps may collect information about your device when you interact with the map embed. Review Google's Privacy Policy.
ParcelPanel Tracking
Our order tracking tool is powered by ParcelPanel. Your order number and tracking data are shared with this provider solely for the purpose of displaying shipment status information.
Payment Gateways
Payment processing is handled by Shopify Payments and other integrated gateways (such as PayPal or Shop Pay). These services are independently PCI-DSS compliant and have their own privacy and security policies that govern card data handling.
Email Marketing Platform
If you opt in to marketing emails, your email address and consent record are managed through Shopify Email or an integrated email service provider. These providers are contractually prohibited from using your data for their own marketing purposes.
Section 12
Email, SMS & Marketing Communications
CAN-SPAM Act Compliance
All commercial email communications from JDM State Motors of NC LLC comply with the CAN-SPAM Act (15 U.S.C. § 7701). This means:
TCPA Compliance — SMS Messaging
If you provide your mobile phone number and opt in to SMS marketing, we will send you text messages in compliance with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227.
Transactional communications — including order confirmations, shipping notifications, tracking updates, and warranty-related messages — are not marketing communications and are sent regardless of your opt-in status. You cannot unsubscribe from transactional messages while you have an active order being processed.
Section 13
Payment Information & PCI-DSS Compliance
When you make a purchase on our website, your payment information is processed through Shopify's secure payment infrastructure. We want to be completely transparent about how payment data is handled:
For full details about accepted payment methods, payment timing, and installment options, please review our Payment Policy.
PCI-DSS Compliance
Our payment processing complies with the Payment Card Industry Data Security Standard (PCI-DSS) through Shopify's Level 1 PCI-compliant infrastructure — the highest level of payment security certification available.
Section 14
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, the addition of new product lines or services, changes in applicable law, updates to state privacy legislation, or improvements in how we protect your data.
When we make material changes to this policy, we will:
Your Continued Use
Your continued use of our website or placement of an order after any updated Privacy Policy has been posted constitutes your acceptance of the revised policy. If you do not agree to the updated policy, you should discontinue use of our website and contact us to discuss your options.
Current Version Details
| Version | May 2026 Revision |
| Last Updated | May 17, 2026 |
| Effective Date | May 17, 2026 |
| Jurisdiction | State of North Carolina, USA |
Section 15
Contact Us & Privacy Request Form
Privacy Contact Information
1334 Bobbitt Dr.
Garner, North Carolina 27529
United States
Saturday: 9:00 AM – 3:00 PM ET
Sunday: By Appointment Only
Submit a Privacy Request
Use this form to exercise any of your privacy rights — including access, correction, deletion, portability, or opt-out requests. We will verify your identity and respond within the timeframe required by applicable law.
By submitting this form, you confirm that you are the individual whose personal information is the subject of this request, or an authorized agent acting on their behalf. We will verify your identity before fulfilling your request. Submitting this form does not create an attorney-client or other privileged relationship.
Alternatively, you can email us directly at jdmstatemotorsofnc@gmail.com with subject "Privacy Request." Emailing directly is recommended for faster processing.
Our Policies — Fully Published & Accessible
Governing Law & Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of the State of North Carolina, United States of America, without regard to its conflict of law provisions. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the federal and state courts located in Wake County, North Carolina.
We operate in compliance with applicable federal privacy law including the Federal Trade Commission Act (15 U.S.C. § 45), the CAN-SPAM Act (15 U.S.C. § 7701), the Telephone Consumer Protection Act (47 U.S.C. § 227), the Children's Online Privacy Protection Act (15 U.S.C. § 6501), and the North Carolina Identity Theft Protection Act (N.C.G.S. § 75-65), as well as all applicable state-specific privacy laws described in this policy.
JDM State Motors of NC LLC · EIN 93-4377095 · 1334 Bobbitt Dr., Garner, NC 27529 · +1 (919) 803-0095 · jdmstatemotorsofnc@gmail.com · jdmmotorsnc.com