Warranty-Policy

JDM STATE MOTORS OF NC Limited Warranty Terms & Condition

JDM State Motors of NC warrants that every used engine sold by JDM State Motors of NC will be in a serviceable condition, having regard to the nature of used engines, for the duration of time after the date of sale according to the following applications:
·         Used Replacement Engines - 60 Days (Unless otherwise specified on the sales receipt)
·         Used Performance Engines - 30 Days (Unless otherwise specified on the sales receipt)
·         Rotary Engines (Mazda RX-7 13BT/13BTT/20B ) - No Warranty Used Performance
·         Transmissions – 30 Day Warranty Used Replacement Transmissions - 60 Days (Unless otherwise specified on the sales receipt)
·         ECU’s & other electronic parts are “AS IS”  - NO WARRANTY
·         Warranty Start on the purchase date / From day of pick up or delivery
·         All Sales on Used Accessories / Items Are Final, They Are Sold “AS IS” No Returns / Exchange Will Not Be Accepted.
·          All body parts, interior parts, wheels, & suspensions are not under warranty. These parts are always sold “AS IS.”
Out of State Purchasers or Shipping by Freight.
·         The warranty period will begin on the date of delivered item. 
·         BEFORE INSTALLING THE ENGINE, WE REQUIRED TO HAVE THE FOLLOWING PARTS REPLACED FAILURE TO DO SO WILL VOID THE WARRANTY
1.      REAR MAIN SEAL
2.      CHANGE OIL PAN GASKET AND CLEAN PICK UP TUBE
3.      FLUSH ALL LINES
4.      ADD NEW WATER PUMP AND THERMOSTAT
5.       CHANGE TIMING BELT IF IT HAS ONE
DISCLAIMER:
JDM State Motors of NC is not responsible for improper installation or use of any Engine/Transmission. The following circumstances and parts are not covered by our warranty:
·         Engines and Transmissions must be installed by a certified mechanic. If a certified mechanic does not perform the installation, the warranty is void.
·          We Do Not Provide Technical Support For Installations And Do Highly Recommend If You Are Not Familiar With The Swap To Please Consult With A Professional Mechanic.
a)    Non-Covered Parts:
·         The warranty does not cover external engine parts, including (but not limited to) axles, power steering, oil/water pumps, intake and exhaust manifolds, carburetors, distributors, coil packs, ignitors, valve covers, alternators, starters, emission devices, thermostats, belts, hoses, clutches, flywheels, pulleys, wiring, ECUs, turbo/supercharger units, fuel systems, injectors, oil pumps, gaskets, seals, sensors, solenoids, or plastic trims.
·         Note: On most of the JDM engines we recommend using all original accessories from original vehicle such as intake and exhaust manifold, brackets, harness, ECU, injectors etc. (Use long block only).
b)    Required System Overhauls:
·         Oil System: An oil system overhaul, including a system flush and oil pump replacement, is required. Engine damage from insufficient oil or oil pressure will void the warranty.
·         Timing Overhaul: Timing belt/chain/tensioner replacement is required.
·         Cooling System: A complete cooling system overhaul is required. Damage caused by engine overheating is not covered.
c)    Prohibited Modifications:
·         Any modifications or forced induction (Nitrous/Alcohol Injection/Turbo/Supercharger/Aftermarket ECU upgrades) not designed for the engine will void the warranty.
·         Swapping or removal of head(s), crank, rods, pistons, cams, or gears, or opening the transmission casing will void the warranty.
·         Any labor for installation or removal of any defective part of an engine/transmission is not covered under warranty.
d)    No Returns or Exchanges:
·         Performance engines are non-returnable and non-exchangeable.
·         Improper Maintenance or Installation: Damage resulting from incorrect installation, insufficient oil, overheating, or failure to adhere to recommended maintenance procedures.
·          Customer must perform cooling system overhaul. Loss caused by overheating of the engine unless overheating is the direct result of the failure of an internal part of the engine.
·         Any tune-ups and adjustments in belts, hoses, filters, emission control devices, spark plugs, etc. are not covered under warranty.
·         Decrease in performance of any covered part due to normal wear and tear unless actual breakdown occurs. JDM State Motors of NC will not be held responsible if the engine purchased does not fit into the designated vehicle. Before purchasing the engine/transmission, the customer must verify that the engine will fit into said vehicle. We will not be held responsible if an incorrect engine is purchased.
·         CANCEL ORDER or RETURN: UP TO 35% CANCELLATION FEES.
 Fitment: It is the customer’s responsibility to verify that the engine/transmission will fit the designated vehicle. We do not accept responsibility for incorrect fitment.
 
ITEMS NOT COVERED:
·         All External Parts Attached to the Engines, such as  Intake And Exhaust Manifolds, Starter, Carburetors, Distributor, Emission Control Devices, Flywheel, Clutch And Pressure Plate, Water Pump, Thermostat, Belts, Hoses, Oil Pan, Valve Cover, Solenoids/Sensors, Electronic Parts, Distributor, Wires, Computers, Injectors, etc.), Drive Shafts, Engine Mounts, Half Shaft, turbo/supercharger units, etc.
LIMITED WARRANTY DOES NOT COVER:
·         The cost of labor required to remove and install a repaired or exchanged engine to the vehicle.
·         The cost of parts used to service the used engine before installation
·          Loss caused by the engine or transmission being improperly installed. Any mechanic or hobbyist should be able to consult our mandatory engine installation guide before installing the motor into the vehicle.
·         Towing charges and/or freight or delivery charges.
·         Loss caused by overheating. The warranty does not cover oil leaks, blown head gasket or any other engine damage due to overheating caused by poor water circulation, clogged radiator, stuck thermostat or a faulty water pump, etc. It is the responsibility of you or your mechanic to ensure that the cooling system is in good mechanical condition before releasing the vehicle.
·         Decrease in performance of any covered part due to normal wear and tear (unless actual breakdown occurs), having regard to inherent manufacturing faults in some engine models.
·          Loss caused by any modification or use of the engine for which it was not originally designed.
·         The engine if it is used for competitive driving, rally, or racing.
·         Loss caused by the failure of a part or parts of the engine that are not covered by this limited warranty.
·         Tune-ups and adjustments, filters, hoses, belts, lubricants, coolants, emission control devices, spark plugs, tune-up parts, timing components, etc.
·         Deterioration or pre-ignition damage
·         Loss caused by defective timing belt / chain, idlers, tensioners or pulleys.  A brand-new timing belt kit with water pump must be installed before the engine is started.
·         Loss caused by modification or forced induction (NOS, Turbo, Supercharged) for which the engine was not designed.
·          Failure due to accident or collision.
·         Part is installed in a vehicle other than the manufacturer's specification or intended vehicle.
·         Failure due to fire, theft, vandalism, acts of terror, explosion, lightning, earthquake, hurricane, water damage, freezing or any other environmental conditions.
·          Vehicle was operated for a prolonged period of time after the parts failure.
·         Blown or failed turbochargers. It is buyer responsibility to inspect the turbo  prior to installation and run proper maintenance procedures upon installation and inspection.
·         Claiming for shipping costs (complete or partial) as well as any delay, fees or inconvenience caused as the result of the shipping carrier.
LIMITATION OF DURATION:
·         Repairs or exchanges will not extend this limited warranty beyond the described term on this form Stated In The Invoice.
WARRANTY CLAIM PROCEDURE:
·         All warranty claims must be initiated via email with precise explanation of an issue. Additional documentation may be required.
·         The customer is responsible for all the freight charges on the return of defective engines and no replacement engine will be sent until our staff has inspected and verified the returned defective engine in question. If the engine is defective, JDM STATE MOTORS OF NC will ship out a replacement engine. If the engine is not defective the customer will pay all shipping charges to ship the engine back to the shop.
·         The engine MUST be returned in the same condition it was sent, all missing parts will be charged to the customer.
·         In the event that the wrong and/or defective engine is not returned to JDM STATE MOTORS OF NC within 10 days after a replacement engine is sent to our customer, the customer will be charged the full amount of the engine, plus all freight charges.
SMOG & EMISSIONS:
·         JDM State Motors of NC will NOT be held responsible for the failure of emissions or smog test. Please verify with your local authorities if the engine passes smog and emissions regulations in your state.
Returns:
The return must be legit and must comply with the terms of our warranty. The buyer must accept and respect the following terms:
·         Has to be requested within 30 days from the date of purchase
·         Shipping charges are not refundable. Charges related to the return of the item must be prepaid by the customer as well as any customs fees and related charges.
·         In the unlikely event that the item needs to be returned, it must be in the same condition it was sold and fully assembled. Please keep all of the unwanted parts/ components that you have taken off of the item for the period of the warranty. We must receive all of the parts that were included in the sale for the warranty to be valid. (THE RETURNED ITEM MUST MATCH THE ORIGINAL PICTURES)
·         Buyer must contact us via email to create their return file.
·         All returned products/ items that we receive, must be inspected and tested for the warranty or return to be valid. The test and inspection is to determine that no damages have occurred to the products or items during the client's possession.
·         When we sign for the returned item (Proof of Delivery) at our warehouse, the act of signing does not apply that your claim has been accepted.
·         If during inspection we discover that the item was damaged or destroyed while under the client's possession, we will not issue any refund or form of compensation.
·         Upon completion of the test of returned item AND IF YOUR CLAIM IS DETERMINED TO BE VALID, we will notify you for replacement or refund.
·         If the case is determined NOT to be valid, there will be no replacement sent or refund issued.
IMPORTANT:
FAILURE TO FOLLOW THE FOLLOWING MAINTENANCE REQUIREMENTS VOIDS THE WARRANTY.
ENGINE REQUIREMENTS:
·         Replace engine oil to manufacturer's suggested levels.
·         Replace oil filter.
·         Replace gaskets (valve cover, oil pan & rear main seal)
·         Inspect and replace (if needed) new timing belt/chain
·         Replace thermostat and water pump
·         Flush cooling system and refill with antifreeze to appropriate level.
·         Install new spark plugs, new belts and hoses
·         Change the oil after the first 600 miles and at recommended service intervals thereafter
·         Service the vehicle at proper intervals as per manufacturer's guidelines
TRANSMISSION REQUIREMENTS:
·         Check the flex plate for cracks or excessive wear on the starter teeth.
·         Replace oil pan gasket, front and axle seals and replace filter (if applicable).
·         Flush & inspect transmission cooling lines. Follow manufacturer's recommendations.
·         Properly align torque converter (Automatic Transmission Only)
·         Finish installation of the transmission. When finished, add transmission fluid to the manufacturer's specifications. Start the engine and add more TF immediately. Additional fluid can now be added until the transmission reads FULL on the dipstick.
·         Reset control module codes.
·         Adjust Neutral safety switch (range switch) according to specifications.
Sales Policy:
·         All sales are final, no refunds or exchanges on parts
·         No Deposit refunds.
·         Orders can be cancelled if they have not been shipped.
·         All refused/returned orders will be charged 35% of the invoice unit amount for restocking fees plus all freight charges to return the item to our warehouse.
** Buyer must determine the fitment
JDM State Motors of NC reserves the right to modify this warranty policy at any time.